Terms and Conditions

Business Name: Sender Legal LLC d/b/a Sender Estate Planning

Website: Senderestateplanning.com

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you may not use our services.

2. Description of Services

Sender Estate Planning provides online estate planning tools, documents, and related services, including but not limited to:

• Wills
• Trusts
• Powers of Attorney
• Healthcare directives

Our services are delivered digitally and may include automated document generation based on user input.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our services.

4. User Responsibilities

You agree to:

• Provide accurate and complete information
• Review all generated documents carefully
• Use the services only for lawful purposes

You are solely responsible for the accuracy of the information used to generate your estate planning documents.

5. Fees and Payment

• All fees are listed on our website and are subject to change.
• Payment is required before accessing certain services or documents.
• All fees are refundable if a written cancellation request is submitted within three (3) days of payment; however, any refund may be reduced to account for attorney's fees or costs incurred for services already performed.

6. Intellectual Property

All content, software, and materials on the website are owned by or licensed to Sender Legal LLC and are protected by intellectual property laws.

You may:

• Use documents for personal use only

You may not:

• Reproduce, distribute, or resell our materials without permission

7. Privacy

Your use of our services is also governed by our Privacy Policy. We take reasonable measures to protect your personal information but cannot guarantee absolute security.

8. Not a Covered Entity in All Cases

Sender Legal LLC is not a healthcare provider, health plan, or healthcare clearinghouse.

However, in the course of providing estate planning services (including preparation of medical directives, medical powers of attorney, or related documents), we may collect or process health-related information that may be considered Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act of 1996.

9. Information We May Collect

We may collect health-related information you voluntarily provide, including:

• Medical conditions or treatment preferences
• End-of-life care instructions
• Physician or healthcare provider information
• Information included in a Directive to Physicians or Medical Power of Attorney

We do not collect medical records directly from healthcare providers.

10. Authorization to Use and Disclose Information

By using our services, you expressly authorize Sender Legal LLC to:

• Collect and store your health-related information
• Use such information to generate estate planning documents
• Disclose such information as necessary to:
  • Prepare your requested documents
  • Provide services you have requested
  • Share documents with individuals you designate (e.g., agents, family members)

We will not sell your health information.

11. Limited Use and Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However:

• We do not guarantee that our systems meet all requirements applicable to HIPAA-covered entities
• Transmission of information over the internet is not completely secure

You acknowledge and accept these risks.

12. Your Rights

To the extent applicable, you may:

• Request access to the information you have provided
• Request correction of inaccurate information
• Request deletion of your information, subject to legal and operational limitations

Requests may be submitted to: jordan@senderestateplanning.com

13. No Medical Advice

We do not provide medical advice. Any health-related information collected is used solely for document preparation purposes.

You should consult a licensed healthcare provider for medical decisions.

14. HIPAA Acknowledgement and Consent

By using our services, you acknowledge that:

• You have read and understand Terms and Conditions #8–13
• You voluntarily provide any health-related information
• You authorize its use and disclosure as described above

15. E-Signature Consent (Electronic Records and Signatures)

By using our services, you agree to the use of electronic records and signatures in accordance with:

• The Texas Uniform Electronic Transactions Act
• The Electronic Signatures in Global and National Commerce Act

Your Consent

You consent to:

• Receive documents electronically
• Sign documents electronically where legally permitted
• Conduct transactions electronically

Hardware and Software Requirements

You must have:

• A device capable of accessing the internet
• A valid email address
• Ability to download and view PDF documents

Withdrawal of Consent

You may withdraw your consent to electronic records at any time by contacting us at jordan@senderestateplanning.com . However, this may limit your ability to use our services.

16. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid for our services

You use our services at your own risk.

17. Indemnification

You agree to indemnify and hold harmless Sender Legal LLC from any claims, damages, or expenses arising from:

• Your use of the services
• Your violation of these Terms
• Any inaccurate information you provide

18. Third-Party Services

We may use third-party service providers (such as cloud storage, document delivery platforms, or online notarization services) to assist in delivering our services.

You acknowledge that:

• These providers may have access to your information as necessary to perform their functions
• They may or may not be HIPAA-compliant
• We are not responsible for their content, policies, or practices

19. Termination

We reserve the right to terminate or suspend your access to the services at our discretion, without notice, for conduct that violates these Terms.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Texas.

Any disputes shall be resolved in courts located in Harris County, Texas.

21. Dispute Resolution

Any disputes arising under these Terms shall be resolved through:

• Good-faith negotiations first
• If unresolved, disputes may be resolved through binding arbitration in Texas

You agree to waive participation in class actions.

22. Changes to Terms

We may update these Terms at any time. Continued use of the services constitutes acceptance of the revised Terms.

23. Contact Information

For questions regarding these Terms, contact us at:

Email: jordan@senderestateplanning.com

Address: 15055 Fairfield Meadows Dr. STE# 130-233 Cypress, TX 77433